Communication Cycle Health and Social Care Essay Assignment paper
Communication Cycle Health and Social Care Essay Assignment paper
P2 Theories of communication -The communication cycle Effective communication involves a two-way process in which each person tries to understand the viewpoint of the other person. ” According to Argyle, skilled interpersonal interaction (social skills) involves a cycle in which you have to translate or ‘decode’ what other people are communicating and constantly adapt your own. Communication is a cycle because when two people communicate they need to check that their ideas have been understood”. Communication Cycle Health and Social Care Essay
An example of good communication involves the process of checking understanding, using reflective or active listening. Argyle’s stages of the communication cycle were an idea occurs, message coded, message sent, message received, message decoded, message understood. Verbal and non-verbal communication is not always straightforward. The communication cycle involves a kind of code that has to be translated. There are 5 stages in the “communication cycle” which are: 1. Idea occurs: this is the stage when an individual thinks what he is going to say and who to. 2. Communication Cycle Health and Social Care Essay
Communication Cycle Health and Social Care Essay Assignment paper
Message coded: this is the way that an individual puts his thoughts together with the way he is going to communicate, putting the thoughts into language or into some other code such as sign language. 3. Message sent: this is stage is when an individual speaks or sign what they are going to say, in few words is the way the message is sent. 4. Message received: this is where the person you are speaking to has listened to what you said and they have to sense the message by hearing or watching. 5. Message decoded: The receiver has to understand the message that the sender has just sent. Communication Cycle Health and Social Care Essay
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This could be misunderstood easily by interpreting words differently or they might make assumptions about your body language as well as words. 6. Message understood: at this stage the message should be understood but it does not always happen at the first time, and if so the cycle needs to start all over again. Without just any one of these stages the cycle would not work. An example of a difficult situation is when your service user tells you they are in pain, but can’t describe the pain they are in.
This is difficult because you need to understand what the pain is and what the source of the pain is so that you can resolve the pain and provide a diagnosis, so if they can’t describe the pain you are unable to do so. You can be asking simple questions which may help you understand what sort of pain they are suffering, also by feeling where they claim the problem is and you can see from their reaction if it is painful, but not inflicting too much pain upon them. Using the communication cycle effectively will help. M1 How communication cycle may be used to communicate sensitive issues. Ideas occur: the nurse will start thinking on how communicate to the wife and that she is going to be the one to tell her. She will ask herself what could be the best way to communicate and when and where she needs to communicate about the husband’s condition. This promotes effective communication. * Message coded: the nurse has thought about the ideas and has organized her thoughts; she knows exactly what she is going to say. She has to think about the voice tonality she should use in order to prevent the wife thinking the nurse is not bothered about the loss. Communication Cycle Health and Social Care Essay
Body language plays an important role and could show that the nurse cares about the situation. The nurse will start thinking about the language she is going to use and ask herself what the wife already knows about it e. g. the husband is ill. The nurse will take the wife through to a private room where it’s only them two; by doing this the wife should know that the nurse is going to tell her something terrible, the seating would be a barrier if the seats are too far away from each other; the nurse should sit close to the wife. * Message sent: the nurse has now told the wife about her husband. Communication Cycle Health and Social Care Essay
She has used the communication cycle to encode the information correctly and therefore, said something like “I’m afraid that your husband passed away last night in his sleep, we did everything we could to save him, we’re sorry,” rather than something like “Your husband died last night,”. The first of which is a correct way of putting it, and the second way is a much more insensitive way of saying it. * Message received: now the wife has to sense the message the nurse has just sent her by hearing the words or looking at the body language. Message decoded: the wife now needs to decode the message or to interpret it. She has to observe the body language and the way the message is expressed by the nurse. * Message understood: at this stage the patient should have understood the message by the nurse should but this does not always happen at the first time and this can be identified from the wife’s reaction and behavior. If this does not happen the cycle needs to start all over again. P2 theories of communication/ M1 how communication cycle may be used to communicate sensitive issues. Tuckman’s cycle In 1965, Bruce Tuckman, an educational psychologist, suggested that most groups go through four stages in group interactionas and described them as Forming, Storming, Norming and Performing. He did this after he had observed many small groups in various environments and concluded that all groups went through certain “stages” before they became optimally effective. Name of stage | Description of stage and scenario| Forming| The first stage is forming; this is an important stage because the forming of the team takes place. Communication Cycle Health and Social Care Essay
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