Self-Assessment: Conflict Resolution Pressure Under Stress Essay Assignment paper
Self-Assessment: Conflict Resolution Pressure Under Stress Essay Assignment paper
Every week throughout the semester our class has been asked to complete several self-assessments and miniature simulations. Many of these self-assessments pertain to specific skills that are crucial not only in the workplace, but also in our day to day life. For instance, a number of the assessments focus on self-awareness, ethical leadership, teamwork, motivation, and creative problem solving. Of course, these self-assessments were not designed to measure how much we’ve learned throughout the semester, rather they were designed to reflect our strengths and weaknesses concerning workplace performance and are derived from morals, beliefs, and values (Brown, Sitzmann, & Bauer, 2010). Likewise, the miniature simulations actually place you in a real-life scenario in which you are part of the Human Resources team and have to make a series of ethical decisions to help the organization be successful. Self-Assessment: Conflict Resolution Pressure Under Stress
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Self-Assessment: Conflict Resolution Pressure Under Stress Essay Assignment paper
No doubt, these assessments and simulations are not easy, thus challenging your problem-solving abilities as well as your belief system. Indeed, several of the assessments indicate that I’m proficient when it comes to certain areas of management, including communicating effectively, motivating others, teamwork, and solving problems creatively. Yet, some of the other assessments show areas in which I’m weak and need improvement, such as managing interpersonal conflict, strategies for handling conflict, gaining power and influence, and avoiding stressful situations. Therefore, throughout this essay I will be taking a closer look at each of these weaknesses, interpreting the results, and developing a strategic plan on how to turn these weaknesses into strengths.
Interpersonal conflict in the workplace usually pertains to disagreements and negative emotions amongst co-workers, which typically leads to low levels of productivity and high levels of turnover (Lawless & Trif, 2016). Furthermore, the Managing Interpersonal Conflict assessment assumes that most conflicts are centered around three separate but closely related aspects and measures a person’s ability to manage conflict by combining the total from each of these aspects. First, is the ability to initiate a complaint or how well a person goes about presenting a problem to others, which can be important because it plays a role in how others react to the problem and how long this problem will persist before a resolution is found (Pearson, 2019). Second, is the ability to respond to criticism or how a person goes about responding to the initial complaint, which can either contribute to a prolonged issue or a quick resolution (Pearson, 2019). Last, is the ability to successfully mediate a conflict or assisting others in the process of working through issues on their own (Pearson, 2019). Self-Assessment: Conflict Resolution, Pressure Under Stress
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